Air India, IndiGo warn of delays, longer turnaround time as Airbus issues directive for software fix on A320 fleet
Written by admin on November 28, 2025
Attention flyers! Air India and IndiGo on Saturday issued travel advisory for passengers and warned of delays and longer turnaround in scheduled operations as Airbus ordered an immediate software change on a number of its A320 fleet.
Air India stated that it is aware of a directive from Airbus related to its A320 family aircraft currently in-service across airline operators.
“This will result in a software/hardware realignment on a part of our fleet, leading to longer turnaround time and delays to our scheduled operations. Regret any inconvenience that may cause to passengers till the reset is carried out across the fleet.” said the airline in a post on X.
“We request customers to check their flight status before heading to the airport.”
The airline also urged passengers to connect with contact centre at 011-69329333, 011-69329999 for any further assistance.
IndiGo stated that it is proactively completing the mandated updates on aircraft with full diligence and care, in line with all safety protocols.
“While we work through these precautionary updates, some flights may see some slight schedule changes. Our teams are here 24×7 to support you with rebooking, updates, and information.”
The airline also asked passengers to check latest flight status on app/website before heading to the airport.
In a statement, Airbus said that a recent incident involving an A320-family aircraft had revealed that intense solar radiation may corrupt data critical to the functioning of flight controls.
“Airbus acknowledges these recommendations will lead to operational disruptions to passengers and customers.”
The company stated that it has worked proactively with the aviation authorities to request immediate precautionary action from operators via an Alert Operators Transmission (AOT) in order to implement the available software and/or hardware protection, and ensure the fleet is safe to fly.
Airbus also acknowledges these recommendations will lead to operational disruptions to passengers and customers.
“We apologise for the inconvenience caused and will work closely with operators, while keeping safety as our number one and overriding priority,” the company stated.
Citing a source, AFP reported that replacing the software will take ‘a few hours’ on most planes but for some 1,000 aircraft, the process ‘will take weeks’.
Reuters reported that an Airbus bulletin to airlines showed that the airlines affected by a sweeping recall of Airbus A320 jets to fix a software glitch must carry out the work before the next flight, excluding any re-positioning flight to a repair base.
